Our reviews
Jon and his team are very experienced and knowledgeable. They are consultative and will give you options and feedback based on your needs and make sure you have all the information you need to make a informed and valuable decision for your home/business.
Great service from John and his team. I've used Austin Star service for a while now for maintenance and repairs on my AC equipment. They also helped me to clear warranty work with the manufacturer which was a real help. Honest and reliable service!
These guys were professional and fast with high quality work. Would recommend to anyone needing repairs fast!
These guys are great! We got quotes from multiple contractors for some ductwork and ac cleaning and they gave us the most confidence in their work and really put forth effort to give us multiple options and gave very clear expectations. My wife interacted with them for the most part and she felt heard and taken care of during the whole process. Since then, I've used them again for a separate emergency summer repair while I was away from home and they were communicative and efficient.
Nothing bad to say, everything down to the tech who serviced has all been pleasant. Communication is honest, knowledgeable and effective. They even send a detailed email afterwards with pictures every time recapping everything done. Will continue to use Austin Star for services needed. A++
Called them late at night and they came out the next morning at 10am and quickly fixed the issue. So happy that we didn't have to go without AC on a hot summer day.
Jon knows his STUFF! He is honest, well-versed and uses data to support his suggestions/improvements. He helped us when our AC went out and was at our home day and night until we were back up and running. Going above and beyond, he checked up on us daily until he knew that we were happy with the system. Not to mention the business runs smoothly, on-time, and professionally. I HIGHLY recommend Austin Star Services!!!
Across the board, Jon E. and Star Services are great and trustworthy!
Great HVAC company
Jon at Austin Star Services is a honest man. They provide quality services for HVAC. I recently contracted with them for 2 houses, and plan to continue with them for more rentals. Jon is upfront, honest, and provides quality service. He came to our house and spent over an hour looking at the condensation, even though he did not need to. I highly recommend him and his company, they are a small family owned, from Austin, and we all should support local businesses.
Austin Star just completed a very significant job for us and we could not be more pleased with Jon Esquivel, the owner. His knowledge, approach and determination was amazing. We were having a lot of air quality issues and the house smelled like the attic. Also, the master bedroom would not cool in the late afternoon. We talked to several AC groups. One supposedly sealed the house for us to stop the smell, but no change. They started suggesting the ozone machines but our research suggested that was not a safe option for us. Jon is all about testing and making sure that what he provides will get measurable results that he can show you. I was a bit hesitant at first. He seemed so detailed that I wondered if it was overkill. But he really knows his stuff. He has studied the AC and home air quality subject and is very passionate about it and passionate about being really great at his trade. Jon went over his recommendations several times to answer all of our questions. He found rebates and did all the work for us. He communicated with us constantly. We knew when Austin Star was coming, when they would arrive, how long it would take... When he was done with the job he came back and retested everything and was able to show us with his data how much things had improved. When the master bedroom was not cooling as we thought it would he was back right away to figure out why and solved that issue too. This work is a big investment and air quality in a home is complicated. Jon is a veteran who has started his own business that delivers great service, amazing knowledge and terrific determination to come through for his customers. You will get the results you want from Jon and feel like you are getting what you pay for. We highly recommend him.
I remember seeing a FB video that Jon did and it was very impressed because it was informative. So my mother was in dire need of ac service and Jon was great with her and put her at ease. By being honest and not taking advantage of her giving only what she needed and nothing else. So it was natural for me to call Austin Star Service when I was in need. Thanks Jon and his crew for being reliable.
Great company. Jon was helpful, efficient, and answered all the questions I had.
Fantastic experience from start to finish.
Experienced professionals committed to quality work.
